Massachusetts student loan advisor on Trump’s decision to move student loans to Small Business Administration

“Borrowers need more help, not less,” Mayotte said. “The word ‘overwhelmed’ comes up [from them] all the time.”

Mayotte said the staff layoffs at the Department of Education are the biggest hardship for borrowers for now.

She said regardless of the agency overseeing federal loans, the terms of those loans are set by federal statute and will not change.