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Federal student aid office has a big to-do list in 2023, but the same budget

People who work at the Office of Federal Student Aid already stay up late.

“It’s not uncommon for them to have meetings at 10 o’clock at night,” said Betsy Mayotte, president of the Institute of Student Loan Advisors.

She’s been to some of those late-night meetings. “There’s so many really enormous projects in the air that have very limited timelines to get done, and they’re under a lot of pressure to get those done,” Mayotte said.