The student loan delinquency rate is ticking up

Missed payments started to show up on borrowers’ credit reports just last January — which, to some, was a surprise.

“They kind of stopped paying attention to their loans because they didn’t have to for so long,” said Betsy Mayotte, president of The Institute of Student Loan Advisors. “And they were caught off guard.”

Mayotte called the past five years the most chaotic in student loan policy history.