When Will Student Loan Payments Start Again?

Experts expect loan servicers will be overwhelmed by restarting tens of millions of borrowers at once — several million of whom have graduated during the pause and never made a payment before.

“The fact of the matter is, the system was not built with the idea of 40 million people all going into repayment at exactly the same time,” says Betsy Mayotte, the president and founder of The Institute of Student Loan Advisors, a nonprofit organization that provides free advice to borrowers.