501 Bleecker Street
Utica, NY 13501

E-mail request to the Resolution Management Group – rmg@conduent.com
Samantha Hazeltine
Phone/Fax: (315) 738-2224

For FFEL Division: (315) 738-2209

Mailing address for borrowers
P.O. Box 7051
Utica, NY 13504-7051

Perkins Division

First Contact
Casey Heneghan
(315) 738-2216
FAX: (315) 738-2470
casey.heneghan@xerox.com

Backup
Customer Service: (800) 826-4470

Private Loan/Fraud Division
First Contact: email request to the Resolution Management Group – rmg@conduent.com